As a key component of the OpenTouch Suite, the Alcatel-Lucent OmniPCX Enterprise Communication Server (CS) is a communication software that delivers world-class business telephony features for medium, large and very large sized companies, offering a choice of centralized or decentralized IP telephony solutions to suit your needs. This world-class business telephony for medium, large and very large-sized companies will provide you the following features:
- - Intuitive telephony experience with dynamic vocal and graphical guidance available on desk phones, conference phones, fax devices, wireless DECT or WLAN handsets and software clients
- - Native off-site mobility support allows a single contact number, reverse calls and on-call services, and is open to any mobile
- - Native contact center application
- - Native VoIP software clients on Microsoft PC, Apple Mac, Apple iPad, Apple iPhone
- - Centrally managed media gateways: Digital or IP-connected cabinets that provide high-density connectivity for analog, digital phones and trunks. Media gateways also provide media and security services as well as business continuity options
- - Strong integration with visual and mobile collaboration software and infrastructure, including OpenTouch™ conversation and HD video conferencing
- - Open interfaces to a large ecosystem of applications leveraging embedded monitoring, routing, location, notification, and hospitality APIs
- - Flexible device and trunk connectivity: IP, SIP, digital and analog ports are natively supported
- - Flexible communication cost control options include least-cost routing, voice free ride over IP or off-net SIP centralization
- - Robust and secure telephony infrastructure offers voice quality and routing policy enforcement, a high performance security solution with embedded encryption, plus multiple levels of redundancy including branch office survivability and geographic disaster recovery
- - Highly flexible architecture can accommodate centralized, distributed or hybrid networks with smooth transformation paths to centralized IP networks. Works on Alcatel-Lucent LAN/WLAN networks and other vendors’ networks. Delivery on appliances and on VMware virtualized infrastructure
- - High scalability deployed in multi-national Fortune 500 companies
- - Comprehensive centralized management and SLA control options
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