Record 100% of calls, on schedules, by business and compliance rules, and on-demand. Supervisors may monitor live calls and record any call from its start. If a caller is transferred, the recorded call segments are merged to support service quality. With Engage Screen Capture users may integrate call recordings with synchronized video recording of agent desktop activity, including email and chat, to create complete views of customer interactions.


About Amarta Store
We are the bigest online IT Equipment distributor in Asia. Headquarter in Jakarta - Indonesia, we are providing our customer with worldwide shipping coverage. So, wherever your location is, we are ready to support your needs with the best price.
Warranty
Warranty 1 year warranty from TelStrat Indonesia

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